FAQ
Frequently Asked Questions.
- I've Accidentally Entered Incorrect Information while Setting up My Payments.
- When will I Receive Payouts from BNA Digital Dining?
- My Menu isn’t Showing up on my BNA Digital Dining Platform
- What Does a Rejected Order Look Like for a Customer?
- Why is my Customer Seeing Error Messages at Checkout?
- Where can I get more till roll for the BNA Digital Dining POS?
- How do I enable the Quick Pickup feature?
- What is the Service Charge?
- I’ve Forgotten my Merchant Dashboard Password
- How Do I Change the Email used for my Login/Add a Login?
- Why Can’t I Access Any Tabs on the Merchant Dashboard?
- Why Can’t Customers Place Orders Towards the End of the Day?
- How do Customers Access my BNA Digital Dining Platform?
- Why is my Venue Showing as Closed?
- How Do I Sign Up?
- How do I Access my Order History?
- User Permissions on your Merchant Dashboard
- How Can I Set up a Discount Code?
- What Reports are Available to Me in the Dashboard?
- How to Perform Refunds
- How do I Find Details of Finished and Historic Orders?
- Add External Link Buttons to Your Profile
- Setting up Venue / Table Areas
- Updating your Logo and Profile Image
- How Do I Set Up My Taxes on the Dashboard?
- Updating your Order Settings
- Manage Your Venue Settings
- Setting your Opening Hours
- Can I have Some Menu Items Available for Table Service but Others Available Only for Pick-Up or Delivery?
- How Do I Manage Tips/Gratuity Settings?