You should perform a terminal settlement at least once per day. This ensures prompt payment and reduces the chance of chargebacks.
1. Tap SETTLEMENT transaction icon on the home screen or press [ENTER] to enter the main menu and tap SETTLEMENT.
2. Enter the Manager ID and password and press [ENTER]
3. Select [1] YES to close the current batch or [2] NO to [Cancel] if you do not wish to settle.
4. The terminal communicates with Global Payments to close the batch.
5. Once the transaction is complete, a Close Batch Settlement report is printed. Confirm the receipt displays “Settlement Successful.”
6. Terminal displays “Print Report”, press [ENTER]
These transactions will be processed, and your account(s) will be credited.
CAUTION: If the terminal displays “Out of Balance” at the end of the settlement procedure, please contact BNA Smart Payment Helpdesk at 1-877-432-2644 or email us at helpdesk@bnasmartpayment.com
Note: “Out of Balance” is usually due to a credit card number/expiry date manually keyed wrong. Debit card numbers cannot manually be keyed on a terminal. Card owner needs to be present. |
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