Connectivity

Move/5000 terminal can support the following three (3) network communications: Wi-Fi, Bluetooth, and Cellular 4G wireless. You can select any of these communication modes to use as your primary communication method. The following instructions will help you set up your device:

For Wi-Fi Set-Up

Accessing from the Home Screen

1. At the home screen, tap the Coms icon.

Note: the Coms icon is located on the second page by default, please swipe left to go to the second page.

2. Tap the Wi-Fi icon.

3. Under [1] Wi-Fi press On/Off to enable/disable Wi-Fi mode.

4. If enabled, terminal displays “Wi-Fi  Enabled, Press Enter”, and then press [Enter].

5. The options “[2] Wi-Fi  Easy Conn” and “[3] Advanced Setup” appear on the screen.

6. Press [2] Wi-Fi  Easy Conn and then proceed to step 7, or [3] Advanced Setup and proceed to step 10.

7. Tap the SSID name of the Wi-Fi network that you want to connect from that list.

8. Enter Wi-Fi Password, and then press [Enter].

9. Press [Cancel] 3 times to return to the home screen.

10. If Advanced Setup is selected, select [1] Networks.

11. Tap the SSID name of the Wi-Fi network that you want to connect from that list.

12. Enter Wi-Fi Password, and then press [Enter].

13. Press [Cancel] 3 times to return to the home screen.

Accessing from the Communications Menu via Admin Menu

1. At the home screen, press the administrator [.,#*] key or tap ADMIN.

2. Select [3] Set-Up Menu.

3. Key in the Administrator name and password , and then press [Enter].

4. Press [2]  Communications.

5. Press [3] Wi-Fi.

6. Under [1] Wi-Fi press On/Off to enable/disable Wi-Fi mode.

7.If enabled, terminal displays “Wi-Fi  Enabled, Press Enter”, and then press [Enter].

8. The options “[2] Wi-Fi  Easy Conn” and “[3] Advanced Setup” appear on the screen.

9. Press [2] Wi-Fi  Easy Conn and then proceed to step 7, or [3] Advanced Setup and proceed to step 10.

10.Tap the SSID name of the Wi-Fi network that you want to connect from that list.

11. Enter Wi-Fi Password, and then press [Enter].

12. Press [Cancel] 3 times to return to the home screen.

13. If Advanced Setup is selected, select [1] Networks.

14. Tap the SSID name of the Wi-Fi network that you want to connect from that list.

15. Enter Wi-Fi Password, and then press [Enter].

16. Press [Cancel] 3 times to return to the home screen.

Note: Wi-Fi signal range covers an area of aproximately 100 feet in diameter in an open area.

To assist, the following icons are used to indicate the status of the Wi-Fi network.

For a 4G Mobile Data Set-Up

Your terminal supports both 4G and 3G wireless, and will automatically choose the best available network. If you have ordered a 4G configuration for your Move/5000, Global Payments inserts and programs the network SIM card for your terminal prior to shipment. There is no setup required by you.

The terminal will automatically connect to the mobile data network after powering. It may take a few minutes to connect, depending on the the network signal in the area. The Mobile Data Network, if being used, will display at the top left of the terminal screen. Once connected, the icon colour will change to green. If the icon remains white, the mobile data network is not connected.

Always make sure the terminal is connected with a mobile data network before performing financial transactions.

For Bluetooth Set-Up

To connect via Bluetooth, a Bluetooth Communication Base is required. Global Payments offers two different bases for the Move/5000 – a Bluetooth Communication Base and a Charging Base. The Bluetooth Communication Base works as the the Bluetooth access point when an Ethernet cable to plug into the port. You will require a minimum of one (1) Bluetooth Communication Base to use the Move/5000 in Bluetooth communication mode.

As the the Bluetooth wireless signal can be impacted by the terminal’s operating environment, here are some guidelines to maximize the range of your Bluetooth set-up:

         1. Radio coverage may not be satisfactory if the Communication Base is located close to a radio communication obstacle. See below table for list of potential obstacles:

         2. The Communication Base requires the close proximity of a power outlet.

         3. The Communication Base requires that an Ethernet cable be plugged into the proper port.

         4. Two (2) Communication Bases cannot be placed within two meters (6.5 feet) of each other. Additional Communication Bases should be placed as far as possible from other installed Communication Base (eg. on the opposite side of the dining room).

         5. Handsets and Communication Bases should stay where they can be monitored y the staff.

Bluetooth Communication

Move/5000 terminals use Bluetooth to connect Bluetooth Communication Base and access its ports.

In typical indoor usage, terminals and their Bluetooth bases are 10 to 30 meters apart (30 to 90 feet).

For Bluetooth Set-Up

Accessing from the Home Screen

1. At the home screen, tap the Coms icon.

Note: the Coms icon is located on the second page by default, please swipe left to go to the second page.

2. Tap the Bluetooth icon.

3. Under [1] Bluetooth, press On/Off to enable/disable Bluetooth mode.

4. If enabled, terminal displays “Bluetooth Enable, Press Enter” and then press [Enter].

5. The options “[2] New Base” and “[3] Select Base” “[3] Select Base” “[4] Remove Base” “[5] Remove all Bases” or “[6] Print Base” appear on the screen.

6. Select [2] New Base. The terminal  needs to be docked on the base otherwise “Dock the terminal on the base” will be displayed on the screen.

7. Terminal will synchronize with base and display “Base Association OK” if the base registration is successful.

Accessing from the Communications Menu via Admin Menu

1. At the home screen, press the administrator [.,#*] key or tap ADMIN on Home Screen for the administrator menu.

2. Select [3] Set-Up Menu.

3. Key in the Administrator name and password , and then press [Enter].

4. Press [2]  Communications.

5. Press [5] Bluetooth.

6. Under [1] Bluetooth press On/Off to enable/disable Bluetooth mode.

7. If enabled, terminal displays “Bluetooth Enable, Press Enter” and then press [Enter].

8. The options “[2] New Base” and “[3] Select Base” “[3] Select Base” “[4] Remove Base” “[5] Remove all Bases” or “[6] Print Base” appear on the screen.

9. Select [2] New Base. The terminal  needs to be docked on the base otherwise “Dock the terminal on the base” will be displayed on the screen.

10. Terminal will synchronize with base and display “Base Association OK” if the base registration is successful.

Note: Only one (1) Communication Base can be associated with a handset at a time. Therefore removing associated bases needs to be completed before adding a new one.

Bluetooth connectivity icons are displayed at the top of the screen: